All screening facilities of the EFM are wheelchair accessible with the exception of the Cinemobile, the University of Europe for Applied Sciences and CinemaxX 2.

Please find the overview on all cinemas and studios here.

All EFM venues are wheelchair accessible, except for the former Producers Hub, which will again be used for similar purposes. The Gropius Bau is scheduled for modernization starting in summer 2025, with plans to make the Producers Hub on the second floor accessible at that time.
We explored the possibility of installing a temporary wheelchair lift on one side of the stairs, but due to various technical constraints, this is unfortunately not feasible.
For all other venues where accessibility was not part of the original infrastructure, ramps will be available on-site to ensure wheelchair access.

There will be charging stations at our main venues: Gropius Bau, Marriott, Documentation Centre for Displacement, Expulsion, Reconciliation as well Berlinale Service Center and CinemaxX. Each location will have designated areas equipped with power plugs and international adapters.The power stations will be clearly marked on our signage to make them easy to locate. Find all charging stations on our Map & Venues website.

Unfortunately we do not have a map or list like that but we would recommend wheelmap (app & website-map) that contains this type of information. This app is open source based and is continuously improved and updated in real time.

Waiting outside is not required at the EFM's venues. At our main venues such as Gropius Bau, Marriott, Documentation Centre for Displacement, Expulsion, Reconciliation as well Berlinale Service Center and CinemaxX the wheelchair accessible entrance is right next to the main entrance and there is also no waiting required in order to access the building through that entrance.

You can request an accreditation for your accompanying person that will be free of charge through our accreditation department.

We provide a dedicated vehicle for wheelchair users. This year, the accessibility vehicle operates as an additional EFM shuttle service and must be ordered in advance. To request a ride, please inform a colleague at the Accessibility Counter at the south entrance of the Gropius Bau or any regular Info Counter. Alternatively, you can call +49 30 25920 692 to request a wheelchair-accessible shuttle directly. Please allow a short waiting time until the shuttle arrives.

According to the opening hours of the European Film Market (EFM), from Thursday, February 13, to and including Wednesday, February 19, 2025, from 9 AM to 8 PM. **Just on Friday, February 14, the opening hours will be from 9 AM to 6 PM.

Most of our locations and event venues do have wheelchair accessible restrooms.

All EFM Industry Sessions in the Event Hall of the Documentation Centre* will feature closed captions both on-site and online
A monitor displaying captions will be located on the left side of the Event Hall. We encourage participants who benefit from this service to sit in the front rows or seek assistance from the admissions staff.
For event VoDs, captions can be activated directly in the player.
If you are attending the market with your own sign language interpreter, you may request a complimentary accreditation for them as your accompanying person through our accreditation department.

We provide English subtitles for all titles shown in Market Screenings, except when their original language is already English. Sadly, we do not offer closed captions yet, but we strive to provide them in future editions.

During and shortly after the Berlinale, additional Awareness Teams are available to offer preliminary advice to any visitors or employees who observe, experience or are affected by discrimination in connection with the festival.

The Awareness Team can be contacted by emailing or by phoning +49 30 259 202 95 daily from February 13 to 23 (from 1.00 pm to 6.00 pm) and from February 24 to 28 (from 12.00 pm to 3.00 pm).

The Awareness Team will be present at selected events during the Berlinale. The team can be identified by their dark blue clothing with the inscription "Awareness BDB e.V."

Early Boarding is reserved for people who need assistance entering our cinemas. This early entrance before the main opening of screenings is set up for people with disabilities and other needs. All EFM Screening Facilities provide Early Boarding. Please contact our staff directly to enter the cinema before the screening starts.

EFM visitors with specific questions regarding Gropius Bau please contact

All EFM Main Locations and all Screening Facilities - except the DFFB Filmhaus Cinema - do have All Gender Toilets.

We provide a dedicated vehicle for wheelchair users. This year, the accessibility vehicle operates as an additional EFM shuttle service and must be ordered in advance. To request a ride, please inform a colleague at the Accessibility Counter at the south entrance of the Gropius Bau or any regular Info Counter. Alternatively, you can call +49 30 25920 692 to request a wheelchair-accessible shuttle directly.Please allow a short waiting time until the shuttle arrives.

According to the opening hours of the European Film Market (EFM), from Thursday, February 13, to and including Wednesday, February 19, 2025, from 9 AM to 8 PM. **Just on Friday, February 14, the opening hours will be from 9 AM to 6 PM.

The European Film Market wishes to enable the greater participation of parents at the event, which is why Market Badge holders and festival attendees with a professional accreditation will again have the opportunity to apply for the Kids Package. The package includes the Berlinale Kindergarten (open to kids from 6 months to 6 years), as well as access to the EFM locations Gropius Bau, Marriott Hotel and Documentation Centre for Displacement, Expulsion, Reconciliation for children and their caregivers.

Please consult the accreditation site for more information.

Unfortunately, we cannot offer an escort or communication service for visitors with learning and reading difficulties or for blind, deaf and hard of hearing visitors. Of course, if you have any questions or suggestions, our accessibility team will be happy to help at the info desks or via .

Registered service dogs are permitted at nearly all Berlinale venues. Please notify us that you will be accompanied by a service dog by emailing and have the relevant proof ready to present upon entry.

Becoming 100% accessible to all audiences is a process that takes considerable time, research and expertise. Our teams are working towards this goal in consultation with experts and will keep you updated on the process on this site. Thanks for your patience and understanding.